The Centre Administrator Apprentice is responsible for managing the day-to-day administrative and operational functions of the training centre. The role ensures the smooth delivery of training programmes by coordinating schedules, maintaining accurate learner records, supporting trainers, and providing high-quality customer service.
As part of professional development, the postholder will undertake and be supported to achieve Business Administration Level 2 and Level 3 qualifications during the contract period. The length of the apprenticeship is 12 months and the employer is Journey Training.
Key Responsibilities
* Schedule and coordinate training sessions, courses, and workshops
* Manage learner enrolments, registrations, and course allocations
* Maintain accurate records of trainees, attendance, assessments, and certifications
* Update and manage learner data on the Learning Management System (LMS)
* Act as the first point of contact for trainee and public inquiries
* Provide administrative support to trainers and facilitators
* Liaise with internal teams, external trainers, and partners
* Communicate course information, schedules, and updates clearly and professionally
* Oversee classroom setups, equipment, and training materials
Skills and Qualification
* Strong organisational and multitasking skills
* Excellent communication and interpersonal abilities
* High attention to detail and accuracy
* Proficiency in Microsoft Office and/or administrative systems
* Ability to work independently and as part of a team
Attributes
* Professional and approachable manner
* Reliable, flexible, and proactive
* Willingness to learn and develop new skills
* Ability to manage confidential information
* 2-4 weeks work trail available
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