Food & Beverage Assistant Location: Seaham Hall, County Durham Salary: Up to £12.21 per hour (to be discussed at interview) share of service charge (approx. £2,000 per year for full-time team members) Hours: Approximately 30–40 hours per week, including weekends and bank holidays Reporting to: Restaurant Manager, General Manager Working with: Kitchen & Food and Beverage teams As one of the North East’s prestigious 5-Red-Star hotels, Seaham Hall is seeking friendly, reliable and motivated Food & Beverage Assistants to join our team in The Dining Room. We have both part-time and full-time opportunities available. If you are passionate about hospitality, enjoy working in a fast-paced environment and take pride in delivering exceptional customer service with a warm and professional approach, we would love to hear from you. The Ideal Candidate Previous experience in a similar role is desirable, although full training will be provided Excellent communication and customer service skills Strong attention to detail, with a commitment to consistently delivering 5-star service Knowledge of Simphony/Oracle systems is an advantage Ability to interact confidently and professionally with guests, colleagues and management A team player who can also work independently Due to location and shift patterns, own transport is essential Key Responsibilities Deliver attentive, friendly service throughout the guest dining experience, responding to special requests Maintain cleanliness and organisation of work areas Confidently upsell menu items including starters, desserts and beverages Present yourself professionally at all times, well-groomed and in full uniform Attend training sessions and develop strong menu knowledge to offer informed recommendations Benefits Comprehensive in-house training as part of your induction Clear progression opportunities for the right candidate Join an award-winning hotel, including: Gold Winner at the North East England Tourism Awards (five consecutive years) Small Hotel of the Year – Visit England Awards 2022 North of England Hotel of the Year – Sunday Times 2023 Share of service charge on a monthly basis Reward and recognition schemes, including Stream Participation in charity events and fundraising initiatives Sustainable Team Scheme, prioritising people and planet Up to 20% team discount on gift vouchers and spa experiences Workplace pension scheme (subject to eligibility) Uniform provided Free onsite parking If you’re ready to be part of an exceptional hospitality team and deliver outstanding guest experiences, apply today — we’d love to hear from you! ✨