Overview
Director of Sales (Maternity Cover – Fixed Term)
London Heathrow Marriott
Full-time | Fixed-term maternity cover
About The Role
We are seeking an experienced and commercially driven Director of Sales to join our team on a maternity cover basis. This is a senior leadership role responsible for managing the hotel’s sales strategy, driving revenue performance, and leading the Sales team during a key period for the business. Reporting to the General Manager and Kingfisher Director of Sales & Marketing, you will oversee the full sales portfolio across Business Travel, Group, and Catering, while maintaining strong client relationships and identifying new business opportunities. This role is ideal for a confident sales leader who can quickly embed themselves into the business, maintain momentum, and deliver results.
Key Responsibilities
* Sales Strategy & Account Management
o Develop and execute a robust sales strategy across all market segments
o Manage and grow existing key accounts while proactively identifying new business opportunities
o Drive revenue growth through effective account penetration and market analysis
o Maintain strong knowledge of market conditions, competitors, and industry trends
o Collaborate with central and off-property sales teams to ensure aligned and effective sales activity
* Client & Stakeholder Engagement
o Build long-term, value-driven relationships with corporate, group, and leisure clients
o Represent the hotel at trade shows, sales missions, and industry events (UK and international)
o Host familiarisation visits, sales calls, and client entertainment where appropriate
o Ensure brand standards and customer service excellence are delivered across all booked business
* Leadership & Team Development
o Lead, support, and develop the Sales Manager and Sales Executive
o Set clear objectives, monitor performance, and provide ongoing coaching
o Promote a positive team culture through recognition, engagement, and collaboration
o Participate in management meetings and contribute to wider sales and marketing initiatives
* Budget, Reporting & Commercial Performance
o Support the development, execution, and monitoring of the annual sales budget
o Manage RFP processes including Wish/Want/Walk decision-making
o Produce accurate sales reports and forecasts for senior leadership
o Apply strong analytical skills to identify trends and opportunities for future performance
* Operational & Brand Compliance
o Ensure compliance with brand standards, company policies, and reporting systems
o Work closely with operational teams to deliver a seamless guest experience
o Uphold health, safety, hygiene, and fire life safety standards at all times
About You
Essential
* Proven experience in a senior proactive sales role within hospitality
* Strong knowledge of the UK hospitality market across multiple segments
* Demonstrated success in account management, business development, and negotiations
* Confident leader with experience managing and motivating a sales team
* Excellent communication and stakeholder management skills
* Commercially astute with strong analytical and reporting capability
Desirable
* Experience in a fast paced airport hotel or branded hotel environment
* Familiarity with RFP processes and corporate contracting
* Passion for delivering exceptional guest and client experiences
What We Offer
* Opportunity to work within a respected international hotel brand
* High-impact leadership role with autonomy and visibility
* Supportive senior leadership team
* Fixed-term maternity cover with a comprehensive handover
Working Hours
This is a full-time role, typically 40 hours per week, with flexibility required to meet business needs.
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