We'd love to hear from you if you are: A leader who takes initiative and adjusts to changing needs Experienced in managing heritage or cultural sites, including operational delivery, compliance, and visitor experience. Skilled at leading and motivating teams (both staff and volunteers) with empathy, clarity, and confidence. Organised and solutions-focused, able to balance day-to-day responsibilities with the delivery of key projects and events. Willing and able to work across multiple sites, with the flexibility to respond to changing priorities and operational needs. Committed to making urban heritage accessible and engaging for all visitors, and to maintaining high standards of care and presentation. House & Gardens Manager (London & South East)You’ll be based across two of London’s most fascinating National Trust properties: 2 Willow Road, a striking 1930s Modernist home designed and lived in by the visionary architect Ernö Goldfinger, and Fenton House, a charming 17th-century townhouse nestled in Hampstead, known for its exquisite collection of fine and decorative arts and its beautifully maintained walled garden. Reporting to the General Manager, these properties form part of the Ham House portfolio. You’ll collaborate closely with the wider portfolio leadership team, including your counterpart at Red House and Carlyle’s House, and the department heads at Ham House. You’ll join a knowledgeable network of colleagues, committed to addressing unequal access to nature, beauty and history in urban areas. Accommodation is available at 2 Willow Road. If you choose to live off-site, an Inner London weighting of £4,465 will be added to your salary. As part of the team, you’ll also join a shared duty management rota, including weekends and bank holidays. Accommodation is provided to the postholder for the proper or better performance of their duties in accordance with Trust criteria and HMRC rules. This is a practical, people focused role where you’ll be at the heart of daily operations, ensuring the smooth running of the sites and high standards of presentation, engagement and care. You’ll lead a small, dedicated team on-site, including a Collections & House Officer, Visitor Experience Officer, and Senior Gardener, supported by a passionate group of volunteers. Fenton and Willow are open 4 days a week between them. During the open season, you’ll focus on: Leading your team and volunteers to deliver excellent visitor experiences Delivering key events for local urban audiences. Managing daily operations and relationships with stakeholders and volunteers When the properties close for the winter (from November), your focus will shift to: Overseeing conservation and maintenance projects. Ensuring compliance and security across both sites. Planning for the next season and supporting the team This is a unique opportunity to live and work in an extraordinary location, working with a supportive and collaborative team who are passionate these places.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 29 June 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 164683IRC164683HampsteadFixed Term f/t (37.5 hrs pw to 28/02/26)Ends: Jun 29th 5363.3 mi from San FranciscoStep into a role where history meets innovation. As the Site Manager for two of London’s most distinctive National Trust properties—2 Willow Road and Fenton House—you’ll lead a passionate team to deliver exceptional visitor experiences, preserve remarkable heritage, and shape the future of urban cultural engagement. Whether you're drawn to Modernist design or 17th-century charm, this is your chance to make a meaningful impact in a supportive, collaborative environment.2 Willow Road, NULL, Hampstead, NW3 1THCompliance.Eligibility to Work in the UK30,966 pa