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Head of service delivery and qa

Eastbourne
Spectrum It Recruitment (South)
Head of service delivery
Posted: 18 June
Offer description

We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our clients QA and Service Delivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to drive operational excellence and contribute significantly to the success of the business.

Our client's office is based in Brighton, and this is a hybrid working role. As well as very competitive salaries, our client offers a comprehensive benefits package.

Key Responsibilities:

Quality Assurance Management
Lead and Mentor the QA team
Oversee all aspects of the QA lifecycle, including test planning, design, automation, and reporting
Implement and enhance QA methodologies
Collaborate closely with Product and Development teams to integrate QA
Release Management
Lead and manage the release management process
Implement and manage release gateways and sign-off procedures to unsure stakeholder agreement
Develop and maintain release schedules, communication
Coordinate release activities across multiple teams like Development, QA, Infrastructure, Product to ensure smooth execution
Strategic Leadership
Develop and implement a cohesive strategy for QA and Release Management
Drive a culture of quality and continuous improvement across the company
Define and champion best practices, processes, and tooling to optimize the efficiency and effectiveness of QA and release operations

Skills & Experience required:

Proven experience within QA and release management with at least 5 years in a Management or Leadership role
Strong understanding of QA Methodologies, tools, and best practices
Proven ability to define, implement and improve processes
Excellent leadership. Communication and interpersonal skills
Ability to work effectively within a fat-paced environments

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

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