Posted: 17 April
The role
A leading managed services provider in the West Midlands is seeking a Service Delivery Manager to oversee service operations. This senior leadership role emphasizes service excellence, team development, and client engagement. You'll lead service desk functions, drive continuous improvement initiatives, and unify teams from recent acquisitions. Ideal candidates should have over 5 years of IT service delivery leadership experience, preferably within a Managed Service Provider environment, alongside strong people management skills.
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