Credit Control Supervisor Nottingham (NG8) – Office Based £35,000 – £40,000 Monday – Friday, 9:00 – 17:15 Are you an experienced Credit professional ready to lead the function and supervise a team member? We are partnering with a well-established and growing business based in Nottingham that is looking for a confident, commercially minded Credit Control Supervisor to take ownership of the sales ledger, lead one Credit Controller, and drive process and systems improvements across the credit function. This is more than a collections role — it's an opportunity to take control, influence outcomes, improve systems (including Business Central), and make a visible impact on cash flow performance. In This Credit Control Supervisor Role You Will: Take full ownership of the sales ledger Supervise and support one Credit Controller Proactively manage aged debt and reduce exposure Drive strong cash flow through effective negotiation Monitor and improve DSO performance Approve new account applications and assess credit risk Resolve complex invoice queries cross-functionally Improve credit control processes and reporting Explore and optimise functionality within Business Central Automate reminder letters and streamline credit workflows Provide insight and reporting to senior stakeholders You will be the go-to person for all things credit — trusted, credible, commercially aware, and confident holding standards internally. What We're Looking For Proven experience in a B2B credit control environment Experience owning and managing a full sales ledger Previous supervisory experience (or ready to step up) Strong telephone negotiation skills Confident managing difficult conversations professionally Strong reconciliation and allocation experience Experience improving or automating credit control processes Systems confident — ideally exposure to Microsoft Business Central Strong Excel skills Excellent communication skills CICM qualification (or working towards) would be highly desirable. The Opportunity This role offers: Genuine ownership and autonomy The opportunity to lead and develop a team member A stable and established business environment A supportive finance team The chance to improve systems and automate processes A visible role with real impact on cash flow performance If you are a resilient, commercially sharp Credit professional who enjoys improving processes, supervising others, and taking full responsibility for the credit function — we would love to speak with you. Apply with your CV or contact us for a confidential discussion.