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Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Account Handler within our friendly team based in Haverhill.
So, what does the role of a Senior Account Handler here involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service as relationship‑building with our clients will be the key to your success. In this role you will be working on a protected book of high‑net‑worth clients. As a Senior Account Handler you will provide support to colleagues along with the Team Leader and provide training to the team where required.
Qualifications
 * Minimum of 2 years experience working in the Insurance Industry
 * Time management skills with the ability to work independently
 * Experience of cross selling and upselling products
 * Excellent communication skills
 * Knowledge of motor and home insurance
 * Ability to develop and maintain client relationships
 * Proactive, initiative‑driven and entrepreneurial spirit
 * Willingness to learn and be curious; opportunities to gain qualifications available
 * Team player, positive outlook, engaging, collaborative and resilient to adapt to change
Benefits
 * Holiday entitlement of 26 days plus bank holidays
 * Opportunity to progress your career across the entire Ardonagh family
 * Gain CII or ACII qualifications to boost your knowledge and career prospects
 * Pensions scheme
 * 24‑hour support for physical and mental wellbeing
 * 1 day paid volunteering day
 * The Spotlight Awards, recognising the brightest talent across our group
Footman James is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9,000 employees. The diversity of brands and breadth of products and solutions for our customers brings huge opportunity.
We are an equal opportunities employer who are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.
Location: Haverhill, England, United Kingdom
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