Housing Implementation Consultant - Service Charges & Rent Accounting
Contract: 3 months (ASAP Start date)
Location: Fully Remote
We are currently seeking an experienced Housing Implementation Consultant to support a 3-month remote contract assignment. This role will suit a strong functional consultant with hands‑on experience delivering housing system implementations, particularly across service charges and rent accounting.
The Role
You will play a key role in the implementation and optimisation of a housing management platform, working closely with stakeholders to gather requirements, translate business needs into system solutions, and support configuration and delivery.
Key responsibilities will include:
* Leading requirements gathering workshops with business stakeholders
* Documenting business requirements and process flows (As-Is/To-Be)
* Advising on best practice across service charges and rent accounting modules
* Supporting system configuration and functional design
* Facilitating UAT and resolving functional queries
* Acting as the bridge between technical teams and operational housing teams
Essential Experience
* Proven experience as a Housing Implementation Consultant or Functional Consultant
* Strong commercial knowledge of service charges (budgeting, apportionment, reconciliation)
* Hands‑on experience with rent accounting/rent ledger processes
* Experience working with a recognised housing management system/platform (eg Civica, NEC/Northgate, Aareon, MRI, Orchard, etc.)
* Strong stakeholder engagement and workshop facilitation skills
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