About the Role We are seeking an experienced and motivated Service Manager to lead our domiciliary care and supported living services. You will be responsible for delivering high-quality, person-centred care while ensuring full compliance with CQC regulations. This is a hands-on role where you will manage day-to-day operations, support and develop staff, oversee care planning and risk assessments, and maintain strong relationships with service users, families, and local authorities. Key Responsibilities Lead and manage domiciliary care and supported living services Ensure care plans and risk assessments are accurate and up to date Maintain compliance with CQC standards and company policies Supervise, support, and develop staff teams Conduct audits and implement quality improvements Manage Rotas and contribute to service efficiency Liaise with external professionals and attend reviews Respond to safeguarding concerns appropriately Requirements Experience in domiciliary care and/or supported living Strong knowledge of CQC regulations Experience managing or supervising care staff Excellent communication and organisational skills Confident using IT systems Flexible, proactive, and able to work under pressure Desirable NVQ Level 3 in Health & Social Care (or willingness to work towards) Experience with audits, compliance, and on-call duties Why Join Us Supportive and professional working environment Ongoing training and career development Opportunity to lead and shape high-quality care services