An established engineering company is looking for a Sales Administrator to support the sales team with order processing, customer communication, and general administration. This role is key to keeping sales operations running smoothly and delivering a high level of customer service.
The Role
You’ll manage customer orders, maintain accurate records, and act as a link between customers and internal teams. This is a full-time, office-based position.
Key Responsibilities
* Process customer orders accurately, including order checks
* Manage the sales inbox and handle customer enquiries by phone and email
* Provide updates on order status, delivery times, and availability
* Support the sales team with day-to-day administration
* Maintain accurate customer and sales records
* Update and manage ERP/CRM systems
* Liaise with warehouse, logistics, and finance teams
* Produce basic reports and support KPI tracking
* Ensure processes are followed and support audits when required
Candidate Requirements
* Experience in sales administration, order processing, or customer support
* Strong attention to detail and organisation skills
* Confident communicator with a customer-focused approach
* Ability to manage multiple tasks and priorities
* Good IT skills, including Microsoft Office
* Experience with ERP or CRM systems preferred
The Package
* Salary: Up to £26,900 per annum starting salary plus discretional bonus