Job Description
Start your Project Management career with Thames WaterKick-start your future as a Change/Project Management Apprentice in our Complaints Transformation Team. You’ll support programme tracking, update plans, record risks, prepare reports, and work toward a Level 4 Associate Project Manager qualification. What you’ll do:
* Track programme benefits by collecting data and updating business cases.
* Maintain plans by updating activities, deadlines, and progress.
* Capture dependencies and keep the RAID log accurate and up to date.
* Prepare draft reports, presentations, and meeting updates.
* Coordinate approvals and follow up with stakeholders.
* Support task planning, progress tracking, and team coordination.
* Work with the Delivery Team to understand problems and suggest solutions.
* Gather customer feedback, support analysis, and help develop business cases.
Where you will work: Location: Walnut Court SN2 8BN - Hybrid Hours: 36 hours a week across four working days plus one off-the-job training day, Start date: Sept 2026 Training and qualification- You’ll study with BPP Training, one of the UK’s leading project management training providers via weekly virtual workshops. Qualification: Level 4 Associate Project Manager Apprenticeship Standard- This aligns with Association for Project Management for Associate Membership Duration: Permanent contract with a 24-month structured programme What you should bring to the role
* Has 5 GCSE Maths and English (grade 9-4 / A-C)
* 48+ UCAS points or equivalent relevant qualification
* Strong organisational skills, ability to work to deadlines and manage multiple projects
* Good IT knowledge including Microsoft Office
* Is passionate about learning and aligned with Thames Water’s goals for the future
What’s in it for you?
* Excellent salary: £22,500
* Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
* Performance-related pay plan directly linked to company performance measures and targets
* Generous Pension Scheme through AON
* Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks Who are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames WaterThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.