Medical Office Clerk – Join Our Team!
Spectrum Healthcare Resources has a potential opportunity for a detail‑oriented, organized, and customer‑focused Medical Office Clerk to support our clinical teams at Naval Medical Center Portsmouth and help create a smooth, welcoming experience for every patient who walks through our doors. If you thrive in a fast‑paced environment and enjoy being the go‑to person who keeps things running seamlessly, this could be the perfect fit.
Location: Naval Medical Center Portsmouth, Virginia
Schedule: Full-Time and Part-Time availability
Department: Availability is needed across a variety of departments and clinics throughout the Naval Medical Center.
This Position Offers
* Medical, Dental, Vision, and 401k Benefits
* 10 Paid Holidays
* Paid Time Off
Requirements
* Must have a High School Diploma or General Educational Development (GED) equivalency. Medical terminology is desired.
* Must have at least 6 months of experience in an office setting.
* Must be a fully qualified typist with a minimum of typing 50 WPM.
* Must have general office administrative and clerical skills to perform receptionist duties and answer telephones.
* BLS Certification
Main Job Duties
* Greets patients/visitors at a front desk, information center or office setting.
* Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
* Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
* Obtains updates and files medical records as needed.
* Organizes and researches patient records, extracts needed information, and reviews records for completeness, accuracy, and consistency within established guidelines.
* Ensures arrival of medical records prior to appointment(s).
* Initiates and locates patient medical records as needed.
* Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
* Performs other administrative and clerical duties in support of the medical care and operational support.
* Creates appointment schedules and templates in patient appointment computer system.
* Conducts end‑of‑day process at close of business and resolves any delinquent or pending appointments in computer system.
Company Overview
At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.
EOE / Disability / Vet
For More Information Contact
Michelle Collins
Recruiter
Spectrum Healthcare Resources
314-744-4189
Michelle_Collins@spectrumhealth.com
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