Job Purpose
To manage the day‑to‑day operations of the residential home, ensuring high-quality care and support services are provided to all residents. The Care Manager will be responsible for leading and supervising the care team, managing resources, and maintaining compliance with regulatory standards.
Key Responsibilities
Care Management
* Develop and implement individualized care plans for residents.
* Ensure all residents receive personalized, high-quality care.
* Monitor and review care plans regularly to meet changing needs.
* Oversee medication management and ensure proper administration.
Team Leadership
* Lead, supervise, and support care staff.
* Conduct regular team meetings and training sessions.
* Ensure staff adhere to policies, procedures, and best practices.
* Manage staff schedules and delegate tasks effectively.
Compliance and Quality Assurance
* Ensure the home complies with all regulatory requirements (CQC standards).
* Conduct regular audits and inspections.
* Implement and maintain quality assurance systems.
* Handle complaints and incidents, conducting investigations as needed.
Resident and Family Engagement
* Build positive relationships with residents and their families.
* Communicate regularly with families regarding residents' well‑being.
* Organize and facilitate resident activities and social events.
Resource Management
* Manage the home’s budget and resources efficiently.
* Maintain accurate records of finances, care plans, and staff training.
* Ensure the home is well‑maintained and safe.
Health and Safety
* Implement and monitor health and safety policies.
* Conduct risk assessments and manage emergency procedures.
* Ensure staff are trained in health and safety practices.
Qualifications and Skills
Qualifications
* NVQ Level 5 in Health and Social Care or equivalent.
* Registered Manager Award (RMA) or similar qualification.
* Valid DBS check.
Skills and Experience
* Previous experience in a similar role within a residential care setting.
* Strong leadership and management skills.
* Excellent communication and interpersonal skills.
* Ability to manage budgets and resources effectively.
* Knowledge of CQC regulations and compliance requirements.
* Compassionate and dedicated to providing high‑quality care.
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