We’re looking for a detail-oriented and organised Logistics & Admin Coordinator to support our weekend operations (Saturday & Sunday) and an additional half-day during the week to liaise with the Operations Manager.
You’ll be responsible for coordinating cleaners, confirming client bookings, tracking payments, updating internal systems, and ensuring all jobs run smoothly. You’ll be a key link between clients, cleaners, recruitment, and management.
Key Responsibilities:
* Schedule and allocate cleaners, arranging backup cover as needed
* Confirm bookings and communicate updates to clients and cleaners
* Monitor payments and booking statuses
* Manage last-minute changes, cancellations, and urgent replacements
* Track daily job progress and resolve operational issues
* Maintain accurate records in CRM and scheduling systems
* Provide support for recruitment coordination and onboarding when required
What You’ll Bring:
* Excellent written and verbal communication skills (WhatsApp, email, phone)
* Strong organisational and time-management skills
* High attention to detail and accuracy in all tasks
* Calm, proactive, and solutions-focused mindset
* Ability to work independently in a fast-paced remote environment
* Professional, flexible, and ready to support wherever needed
* Minimum 3 years’ experience in administration, operations, scheduling, or coordination
* Proficient with CRM or scheduling systems, Outlook, and Excel
* Reliable laptop, stable internet, and a quiet home workspace
* Experience in cleaning, recruitment, logistics, or service-based operations is advantageous
* Very good communication skills