Overview
Hollywood Bowl Group is hiring Team Members. You will be at the centre of the customer journey in a fun, fast-paced environment with great benefits.
The Why
Join Hollywood Bowl Group as a Team Member. In return you’ll get benefits and opportunities for development.
The What
As a Team Member you may be welcoming customers at reception, hosting parties on the lanes, or serving food and drink from our bar and diner. You will provide professional, engaging customer service with high energy and enthusiasm to ensure an enjoyable, good value-for-money experience on every visit. Team Members are trained across all key areas of the centre and may be required to work in the Kitchen.
Opening Hours and Shift Patterns
Our centres are typically open seven days a week, from 9am to midnight. The busiest times are evenings, weekends, and public school holidays. Typical shift patterns (centre-dependent) are:
* Weekday AM shifts: 09:00 – 17:00
* Weekday PM shifts: 17:00 – 00:00
* Weekend AM shifts: 09:00 – 18:00
* Weekend PM shifts: 16:00 – 01:00
Opening times and shift patterns vary by centre. Your centre hours can be found online, and shift patterns will be confirmed at interview. Team Members under 18 may be required to work until midnight, but no later.
What You’ll Be Like
To be successful, you should have:
* Great customer service and the ability to communicate at all levels
* High energy and the ability to work in a fast-paced environment
* A friendly, supportive, and helpful team player
* Flexibility with working hours and shift patterns
* Basic literacy and numeracy skills
Benefits and Perks
* Earn an extra 50p per hour, paid monthly
* Apprenticeship programmes and in-house management training
* Optional pension plan
* Additional days holiday with length of service (up to five days)
* Ongoing training and development, with fast-tracking opportunities
* Free game vouchers each month
* 30% discount off food and drink for you and up to five friends
* 50% off food when you are working
* Access to Team Member Support Programme (counselling, life coaching, CBT, Mental Health First Aiders)
* Financial long service awards
* £15 donation to charity partner after induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Access to healthcare cash plan
About Hollywood Bowl Group
Hollywood Bowl Group is a leading provider of family entertainment with over 75 centres in the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands. We value diversity and inclusion and are committed to equal opportunities in the workplace.
Seniorities, Employment Type & Job Function
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Entertainment Providers
Referrals increase your chances of interviewing at Hollywood Bowl Group Plc by 2x
Location Highlights
Listed roles include Crew Member at Moxy London Heathrow Airport (London), and other roles across various locations in England. Recruitment updates are posted periodically.
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