Overview
Join a dynamic organisation in the logistics and finance sector, known for its dedication to customer satisfaction and operational excellence. Our client specialises in B2B partnerships across the UK and Europe, providing high-quality products manufactured overseas.
As an Order Processing Coordinator, you will play a pivotal role in managing the customer order lifecycle, ensuring precision from order receipt to delivery.
Location: Guildford (Hybrid after probation) - Free Parking
Salary: £30-35k plus benefits, 20 days Holiday + BH, Pension Scheme, an extra day off your birthday, one paid volunteering day, monthly staff socials, and more
Hours: Monday - Friday
Responsibilities
* Validating and entering customer orders into ERP systems
* Confirming product availability, pricing, and shipping terms
* Maintaining accurate documentation at every step
* Coordinating with warehouse teams to manage stock levels
* Serving as a primary contact for B2B customers regarding order statuses
* Generating insightful reports on order performance and identifying improvement opportunities
Qualifications
* Ideally you would have 5+ years of experience in order processing, logistics, or supply chain coordination
* Proven experience with international suppliers, especially those based in China
* Familiarity with B2B client expectations and customs requirements
* Proficient in ERP/order management systems and strong Excel/Google Sheets skills
* Exceptional communication and coordination abilities
* Attention to detail and effective prioritisation skills
* Knowledge of export logistics, customs processes, and Incoterms (FOB, EXW, DDP) (Desired)
* Experience working with distributors, retailers, or wholesale customers
How to apply
If you are an enthusiastic professional with a passion for order processing and customer service, we want to hear from you!
Please APPLY or email Annie.hollidge@office-angels.com to discuss the role further.
About Office Angels
Office Angels is an equal opportunities employer and acts as an employment agency/business. We are committed to creating an inclusive environment that respects people of all ethnicities, generations, religions, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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