IT Support Engineer | London
We're looking for an experienced IT Support Engineer to join a professional services firm near Liverpool Street on a contract basis.
📋 The Details
* Day rate: £240/day
* Duration: 3 months (30-day notice period)
* Inside IR35
* Location: Hybrid — ~3 days/week onsite, Moorgate, London
* Start: ASAP
About the Role
You'll be an extra pair of hands for an established internal IT team, keeping day-to-day support running smoothly and helping with an upcoming office consolidation. It's a small office environment where you'll be working alongside director-level stakeholders, so clear and professional communication is just as important as your technical skills.
What You'll Be Doing
* 2nd line hands-on support for desktops, laptops, mobiles, printers, AV, and office infrastructure
* Onboarding and offboarding — device provisioning, account setup, and access rights
* Meeting room tech support (video conferencing, AV, collaboration tools)
* Microsoft 365, Teams, and SharePoint day-to-day support
* Logging and resolving incidents via ITSM within SLA
* Supporting an upcoming office move consolidating multiple London locations
* Remote support to colleagues across other divisions
* Maintaining documentation, configurations, and knowledge base articles
Must-Have Skills
* Windows 10/11 and macOS
* Microsoft 365 administration
* Azure AD / Microsoft Entra ID (users, groups, MFA, permissions)
* Networking fundamentals — TCP/IP, DNS, DHCP, VPN, Wi-Fi
* End-user device management (laptops, desktops, mobiles, printers, AV)
* Confident communicating with senior stakeholders in a professional environment
Nice to Have
* CompTIA A+
* ITIL Foundation V3/V4
* Previous contract experience
Interviews are available this week with a view to starting as soon as possible. Candidates with varied contract histories are welcome to apply.