Associate Director of Facilities
Lead Operational Excellence and Commercial Growth
The Opportunity
We are seeking an experienced, strategically minded leader to join our senior Estates and Facilities team as the Associate Director of Facilities. This is a new, pivotal role required to lead a large, complex portfolio of essential campus services and support the University's Strategy 2035. Your mission will be to drive continuous improvement, maximise commercial income, and deliver an outstanding, compliant, and sustainable student and staff experience across all University sites.
The Role
* Provide senior leadership, assisting the Director of Estates and Facilities.
* Be responsible for the effective delivery and commercial development of all campus facilities services.
* Oversee critical functions including cleaning, security, catering, retail, conferencing, and accommodation.
* Ensure statutory compliance and drive operational excellence across the entire service portfolio.
* Strengthen leadership capacity, support cultural and service transformation, and meet rising customer‑focused expectations.
* Embed sustainability and ensure the University operates safely and efficiently.
You Will Bring
* Proven senior leadership experience in a large, complex facilities management environment.
* A strong track record of commercialising services and maximising income.
* Expert knowledge of statutory compliance and best‑practice service delivery.
* A passion for enhancing the student and staff experience through high‑quality service delivery.
Apply Now to lead the transformation of our facilities services and make a significant positive impact on our university community.
Staff Benefits
You may be eligible to choose from a number of benefits during your appointment, subject to any rules applicable to the relevant benefit (as amended from time to time). Further details of these benefits are available on the intranet.
Your Benefits
* Competitive salaries
* Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
* Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
* Free Will Writing Service - Complimentary will drafting for employees and their partners.
* IT & Mobile Discounts - EE Perk (20% off for family & friends) & software discounts.
Supporting Your Health & Wellbeing
* Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
* Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
* Eyecare Support - Free eVoucher for eye tests and glasses contribution.
* Flu Vouchers - Free flu vaccinations for staff.
* Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance.
* Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.
Valuing You
* Generous Annual Leave (see table below)
* Flexible & Agile Working - Flexible and Hybrid working arrangements.
* Free On-site Parking - available across campuses
* Cycle Benefits Scheme - Save up to 42% on a bike & accessories via salary sacrifice.
* Employee Discounts - Savings on groceries, fashion, and entertainment.
* Travel Discounts - Up to 10% off holidays through Sodexo Circles.
Training and Development
* Staff Network and Inclusion - Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
* Library Access - Staff have access to books and resources at our onsite libraries.
* Staff Scholarship Scheme - Funding for part-time higher education, up to PhD level
* Leadership and Management Development - Access to training opportunities to support you with advancing in your career.
The University of Opportunity for Students and Staff
As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges)
PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.
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