An exciting opportunity has arisen for an experienced Hire Controller to join a busy and friendly depot within the plant hire industry. This position is ideal for someone who thrives in a fast-paced environment and enjoys coordinating equipment, managing customer relationships, and ensuring smooth day-to-day operations.
You will be responsible for processing hire orders, coordinating drivers, scheduling deliveries and collections, and acting as the first point of contact for customers. The role requires strong organisation skills, attention to detail, and a customer-focused approach.
Key Responsibilities
Process hire orders and manage equipment availability
Coordinate deliveries and collections with drivers
Act as first point of contact for customer enquiries
Ensure customer requests are handled efficiently and professionally
Resolve customer issues in a calm and friendly manner
Work closely with depot team to support daily operations
Maintain accurate records and administration
Prioritise workload and meet deadlines in a busy environmentRequirements
Previous experience in a Hire Controller role within the plant hire industry
Strong communication and customer service skills
Ability to work independently and as part of a team
Highly organised with strong attention to detail
Experience working in a fast-paced environment
Good Microsoft Office skills
Effective time management and prioritisation skills
Customer-focused mindsetThis is a great opportunity for an experienced Hire Controller looking to join a supportive team in a stable, growing environment with long-term career prospects.
Please hit apply for reach our to Pete for further information on (phone number removed) or (url removed)