Summary of Job Description: The UK & Ireland Medical Affairs Operations Manager, provides a seamless link between internal teams, external service providers and health professionals, to ensure medical projects are delivered on time and executed compliantly.
Provide an expert and autonomous project management service for all stakeholders, in the delivery of Medical Communication Projects
Communicate effectively with KOLs, internal stakeholders and third party providers
Experienced in Medical Communication projects including advisory boards, symposia, round table discussions
Subject Matter Expert for financial management for internal audits or regulator inspections
Continually improving processes working with the Medical Affairs and Cross-functional teams
ABPI trained professional completing projects in a timely and complaint manner
Manage and co-ordinate daily medical operations, including round table-discussions, advisory board meetings, videos, medical booths, disease awareness campaigns etc.
Status tracking and reporting to Affiliate management
Liaise with KOLs and healthcare experts in specific projects
Competent in technology and systems including Veeva Vault, SAP, Veeva CRM
Liaise between teams (Marketing, medical, clinical operations etc.) to optimize collaboration and project delivery
Assist in developing and managing budgets from third party providers including medical education agencies, AV companies etc.
Compliance & Quality
Ensure adherence to healthcare regulations, licensing requirements and internal policies
Management of meetings as and when required
Provides operational support as needed for the Medical team
Sound judgment, strong planning and organizational skills, and the ability to get things completed
Strong commitment to compliance with the relevant rules and procedures, and to scientific quality and integrity
Project Management Skills desirable or proven experience of undertaking an undergraduate project requiring these skills
Ability to understand pharmaceutical and medical terminology
Training or customer facing role experience desirable
Computer and software knowledge like MS Office (Word, Excel, PowerPoint, Outlook, Share-point)
or other degree accepted if worked in pharmaceutical company or other healthcare related setting.