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Assistant store manager

London
Starbucks EMEA
Assistant store manager
Posted: 17 November
Offer description

Assistant Store Manager

Join Starbucks EMEA as Assistant Store Manager.


Overview

We’re looking for leaders. Join us for coffee, stay for community, connections and opportunities. We have an exciting opportunity to join as an assistant store manager. Partner with store manager to co‑lead store and deliver outstanding commercial, operational and people results.


Responsibilities

* Co‑lead the store to achieve financial targets, customer satisfaction scores and operational excellence
* Own business areas including compliance, labour management or local marketing
* Lead the store leadership team, ensuring clarity of roles and accountability for results
* Forecast future staffing needs, participate in recruitment and selection
* Own the store partner training; ensuring all partners have completed required training and are set up for success
* Act as the store manager when required, including full operational and partner accountability
* Monitor store KPIs, analyse performance trends and implement action plans
* Drive cost control and profitability through effective resource planning and waste management
* Close both standards and opportunity gaps using the store action plan
* Ensure consistent delivery of brand and operational standards
* Maintain compliance with health & safety, food safety and security standards, including conducting and recording due diligence checks


Qualifications

Previous experience in leading a team in a dynamic, fast‑paced and customer‑focused retail or hospitality environment. Champion our mission and values, bring commercial acumen with ability to translate metrics into actions whilst confidently managing both people and operational priorities. Leaders with a growth mindset and appetite for growing leadership career.


Benefits

* 28 days holiday a year (including Bank Holidays)
* Free drinks and one item of food when you’re on shift
* Store bonus programme
* Bean stock options for all partners
* Comprehensive training and access to Starbucks Global Academy
* A free bag of coffee each week and a 30% partner discount on food, beverages and merchandise
* Discounts with local and national retailers through Perks at Work platform
* Life assurance
* Home Sweet Loan (interest‑free loans that can be paid back over 12 months to help pay your rental deposit)
* A free 24/7 Employee Assistance Programme available to you and your family
* Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
* Great long‑term career opportunities in store and support centre


Process

Application > CV review > first stage interview > second stage interview > offer and onboarding.


EEO Statement

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.

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