Are you confident on the phone, great at building rapport, and motivated by clear targets? This is a fantastic opportunity to join a well‑known digital platform within the electrical industry, supporting the growth of their popular loyalty programme used by thousands of trade professionals across the UK.
Title: Telemarketing Executive
Hours: 3 days per week on‑site (21 hours)
Contract: 3-6 month contract, potential extension
Pay Rate: £14.00 per hour
Location: Central London
This company is a long‑established leader in the electrical sector, known for its online training, industry news, and rewards platform. They partner closely with major wholesalers, and your role will directly support their customer engagement strategy.
The Role
You'll be part of a small, friendly team responsible for calling customers of partnered electrical wholesalers and helping them register for the company's free loyalty programme. This programme rewards electricians and trade professionals for purchasing through participating wholesalers, and your job is to make sure they don't miss out.
This is not hard selling. It's informative, supportive outreach with a clear purpose:
✔ Explain the benefits
✔ Register the customer
✔ Ensure they understand how to access their rewards
Key Responsibilities
Make outbound calls to existing customers of partnered wholesalers
Introduce and explain the loyalty programme in a clear, engaging way
Register customers over the phone and guide them through the process
Follow up with customers where needed to complete registrations
Provide a positive, professional experience that reflects the brand
Requirements
Previous telemarketing, customer service, or sales experience
Strong communication skills and the ability to build quick rapport
Comfortable working to targets and structured call volumes
Good attention to detail when recording customer information
Proactive, organised, and able to manage your own workload