Debt Recovery Officer Location: London Contract: Temporary (3 months initial) Rate: £24.00 per hour umbrella // £21.63 per hour PAYE inclusive // £19.30 per hour PAYE exclusive Start Date: ASAP Contact: (url removed) *Hybrid Working* Job Description Service Care Solutions are recruiting on behalf of a Local Authority in London for a Debt Recovery Officer to join their team on a temporary basis. This role will work in the Sundry Debt team as a primary area. The postholder will be responsible for the recovery and enforcement of a range of Council debts, ensuring that all activity is carried out efficiently, ethically, and in accordance with legislation, case law, and local policy. Key Responsibilities Recover and enforce collection of debts including Council Tax, Housing Benefit Overpayments, Sundry Debt, and other Council-managed debt portfolios. Manage debt cases end-to-end, taking ownership of recovery actions, payment arrangements, and enforcement processes. Act as a first point of contact within the recovery and enforcement team, responding professionally to post, telephone, and electronic enquiries. Monitor accounts, follow up defaulted arrangements, and take action to locate absconded debtors. Maintain accurate, comprehensive records of customer accounts and contact history. Produce and analyse reports, spreadsheets, and performance data to support team and service objectives. Li...