Culture - Everyone Matters. Everyone has a voice and the chance to make a difference. Their training ensures everyone has the opportunity to gain funded professional qualifications and continuous personal development. Teamwork is a fundamental part of how they work and as a collective unit we focus on achieving their goals together. Having fun, working hard and sharing in the company’s success ensures they keep true to their ethos. NATURE OF BUSINESS: Our client offers a fresh approach to a traditionally overlooked sector. They are passionate about putting their customers first above all things. They are a true leader within their sector with a team that has more than a century of combined experience. This makes them the go-to experts for their client’s third-party damage claims, no matter how bizarre or quirky. Employing their own team of specialist site operatives, allowing them to handle everything from claims to repairs in one smooth process. Company Accreditations: The Client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry. With roots firmly in repair and construction, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference. They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role. JOB TITLE: Graduate Civil Engineering Claims Handler Division: Civil Engineering This is an exciting new role for a Civil Engineering graduate with some experience. This involves working alongside the Civil Engineering team in the business on a range of sizeable projects. This role will be office based in Northampton. The position will offer the successful candidate an interesting, challenging and varied workload as well as allowing them to develop professionally in their chosen field. Ideally, you will be a motivated, progressive and versatile individual who can adopt a flexible approach to your role in the business and provide support to the division - an individual who is willing to go the extra mile to ensure work is delivered correctly, accurately and on time. The focus of the position will be: • To investigate highways and crown property damage claims • Communicate with all parties involved – over phone, email and potentially site visits • Establishing all technical information relevant to each claim/project • producing reports for claims prior to works being carried out on behalf of clients. • Work to deadlines as directed • Keep the system up to date with all relevant information • Work with other team members in the business to provide information and assist with any technical matters as directed. • Feedback to other teams on completion of claims Support will be given to study professional qualifications. PERSON SPECIFICATION: • Civil engineering degree • Experience in relevant industry – ideally highways and property • Excellent work ethic • Ability to communicate on all levels • Full driving licence • Strong attention to detail and accuracy • Confident communicator • IT literate • Driven & Ambitious HOURS OF WORK: 8:45 - 5.00pm Monday to Friday with 45 min Lunch SALARY: £27,000 - £30,000 bonus HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday. BENEFITS: • Excellent progression. • Company pension which increases with time served • An industry leading maternity policy • £500 wellbeing payment at annual review • Loyalty bonus at milestone years • Support to continue training and paid for professional qualifications • Access to a Rising Stars programme and equal support for mental and physical wellbeing. HEALTH & SAFETY: No current issues to report on site To apply please send your CV to candidate@thegraduaterecruitment.co.uk quoting TGR3147A https://www.thegraduaterecruitment.co.uk/vacancy/graduate-civil-engineering-claims-handler