Kickstart Your IT Career with a Thriving Managed Service Provider! 🚀 Do you have the passion, energy, and drive to excel in IT support? If you're ready to take the first big step in your IT career, this is your chance! Our client, a fast-growing Managed Service Provider in Redhill, is expanding their team. They manage over 400+ business IT systems, delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1st Line Support Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and the technical team—solving problems, providing exceptional support, and ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. 🖥️ Job Title: 1st Line Support Technician 💰 Salary: £27,000 - £30,000 📍 Location: Redhill (own transport required due to location) 🎁 Perks & Benefits: 22 days annual leave (increasing to 25) Performance-based bonus Company laptop Ongoing training & development Regular team social events What You’ll Do Be the friendly and knowledgeable first point of contact for customers Log, manage, and resolve service requests using an IT Service Management tool Develop customer guides, knowledge bases, and internal processes Gai...