HR Services Administrator
Department: HR Services
Band: 3
Hours: 37.5 hours per week (Monday – Friday, shift patterns covering 8am – 5pm plus weekend working/on‑call. Fixed Term/Secondment until 12/11/2026)
Do you have strong customer service skills and excellent attention to detail? Do you have an interest in Human Resources and supporting employees?
A fixed‑term/Secondment opportunity has arisen for a hardworking and conscientious HR Services Administrator to join our busy, multifunctional HR Services Team.
You will provide a comprehensive front‑line, customer focused service to employees and managers who require assistance with HR transactions, including payroll, temporary staffing bookings and other general queries raised through the HR Helpdesk, via telephone calls and emails. In addition, the post holder will have excellent IT skills in order to support the maintenance and usage of the Electronic Staff Record System (ESR), as well as digital payroll and HR information systems, supporting managers and employees with the updating of employee records.
Working across sites at both the Trust and Witan Gate House, you will have excellent time‑management skills, working with the team to adhere to strict payroll deadlines, maintaining a clear head under pressure.
Milton Keynes University Hospital is a university teaching hospital committed to advancing patient care through research and education. It offers a full range of general medical and surgical services, including emergency, maternity and paediatrics, and is continually expanding its facilities.
Responsibilities
* Communicates by email, phone and face‑to‑face.
* Communicates with HR team members, payroll staff, finance staff and Trust staff at all levels.
* Provides and receives information in both standard and complex formats (e.g. communicates pay and tax information to employees).
* Delivers basic training or support to users.
* Resolves basic user queries where possible by querying and providing HR system data (subject to authority to share data).
* Liaises with third parties (such as the external payroll provider) to identify a resolution.
* Triage complex user queries to the relevant HR team member for resolution.
* Works autonomously under the oversight of the HR Services Manager, seeing assigned tasks through to completion with minimal supervision.
* Performs work within set procedures and allocated downtime tables.
* Plans and prioritises own day‑to‑day workload.
* Maintains regular discussion with Line Manager regarding workload and task prioritisation.
Contact Information
Further details / informal visits contact:
Bhagabati Ranabhat
HR Services Manager
Bhagabati.Ranabhat@mkuh.nhs.uk
Interview date: Week commencing 02.03.2026
This advert closes on Monday 23 Feb 2026
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