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For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity.
Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail.
As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services.
JOB SUMMARY
To provide 1st Line helpdesk support to the UK user-base, and to assist regional IT staff located in international sites.
KEY DUTIES
* Respond to and resolve IT support tickets
* Basic diagnostic testing
* Answering calls and logging tickets
* PC configuration
* Asset management
* Hardware and Software Auditing
HOURS OF WORK
Contractual hours are from 0900 to 1730 Monday to Friday.
However, it may be the case that in order to fulfil the duties of the role, different or additional hours may be necessary.
Requirement to be on call outside working hours in case of service-related emergency.
REQUIREMENTS
* Excellent written and oral skills
* User Administration (Microsoft Active Directory)
* Office365 Administration
* Email Filtering administration
* PCI experience
BENEFITS
* Competitive annual leave allowance with a further increase due to long service
* Birthday Allowance – take your birthday off on us!
* Pension Scheme
* Angel Days: Additional paid leave to do charity work
* Long Service Awards
* Life Assurance
* Digital nomad
* Employee Assistance Program
* Puppy friendly offices
* Qmunity committee – Social events in the office
* Free food & drink in the office
* Season Ticket Loans
* Cycle to work scheme
* Discounts with a variety of retail and hospitality companies
Quintessentially is an equal opportunities employer. We value and respect all differences (seen and unseen) in all people and aspire to deliver inclusive working experiences. Applications are encouraged from individuals regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
For information about how we collect, store and use information about you, please see our using thefollowing link: https://www.quintessentially.com/privacy_policy.html
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