At Harrogate and District NHS Foundation Trust, we aim to reflect our values in everything we do - Kindness, Integrity, Teamwork and Equality. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.
“We are committed to providing the best possible levels of healthcare and we can only do this with the help of our incredible colleagues. We have a Strategy that is designed to empower, excite and mobilise everyone in the Trust behind a common purpose and that supports our cultural values of Kindness, Integrity, Teamwork and Equality.”
Endoscopy Clerical Officer (Bookings and Reception)
Band 3
Main area Endoscopy Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 421-LTUCC-3124R
Site Harrogate Hosopital Town Harrogate Salary £24,625 - £25,674 per annum pro rata Salary period Yearly Closing 09/07/2025 23:59
Job overview
The post holder will provide a high quality support service within the Endoscopy Department for both admin teams (bookings/reception teams), both across the Trust and as such, will need to be able to communicate well with patients and their relatives, the general public and a wide range of multi-professional staff, internal and external to the Trust. A versatile approach is essential and the ability to cope with a large number of different tasks simultaneously is a prerequisite of this post.
The Endoscopy Support Officer is responsible for ensuring the correct and timely input of patient information onto the Patient Administration System (PAS), observing the rules of 'real time data entry'. All aspects of this role should be carried out in line with Trust Policies and Procedures on data collection and confidentiality.
The Endoscopy Unit has five procedure rooms in order to carry out a wide range of endoscopy procedures.
Main duties of the job
The Endoscopy Office and department is a very busy speciality which is responsible for the validation and management of patient waiting lists for Endoscopic procedures within HDFT. This includes patients waiting for in patient procedures as well as outpatient procedures and surveillance and also providing cover for reception / retrieval of patient medical records.
The administrative office supports the work of the clinicians and nursing staff within the department working closely with all members of the multi-disciplinary team and other departments.
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
* An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
* Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
* Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
* Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Detailed job description and main responsibilities
Please see attached Job description and person specification, for more information please contact Jason Worsnop on jason.worsnop@nhs.net
Person specification
Qualifications
* Good general education – 5 GCSE’s or equivalent
* Willingness to undertake training and development in the role.
* Evidence of IT experience, significant experience in Microsoft Office.
* ECDL
* Knowledge of NHS policies
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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