Whats in it for me?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. Were inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Benefits:
* 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you complete probation.
* Competitive holiday allowance with the option to buy more.
* Discretionary bonus schemes linked to your performance and ours.
* Strong pension and life assurance to help plan for the future.
* Tailored induction and training to support your development from day one.
* Exclusive perks and savings through our M&S Choices portal.
* Market‑leading family policies, including parental, adoption and neonatal leave.
* 24/7 wellbeing support, including virtual GP access and mental health services.
* One paid volunteer day a year to support a cause that matters to you.
What youll do
* Write onsite copy for our UK and IE sites, including inspiring long‑form content, buying guides and short‑form copy for use across the site including landing pages, email and press releases for digital PR, showcasing and directing customers to M&S products based on the commercial and campaign priorities of the business.
* Ensure that all content produced has SEO considered.
* Keep in contact and build relationships with the wider teams and stay up to date with upcoming campaigns, products, design themes and business priorities, using this information to inform content planning.
* Ensure that all rich content creates seamless customer journeys and is mindful of all other creative content the M&S customer might consume.
* Take end‑to‑end responsibility for the production of inspirational long‑form content from idea generation to launch online.
* Use analytics reports to judge the performance of content and inform future content proposals.
Qualifications
* Digital editorial experience and ability to write and produce engaging content with a commercial focus, both long and short form.
* Copy writing skills across editorial and commercial content with a digital focus and consideration of SEO.
* Knowledge of trends and developments in product areas.
* Ability to work to deadlines and manage multiple projects, reacting quickly to changing priorities.
* A sound knowledge of SEO and its relationship to content.
* Commercial understanding and working to buying and marketing critical paths.
* Experience of working across multiple teams and business areas to achieve the overall business strategy.
* Ability to develop relationships with appropriate areas and stakeholders.
* Ability to work with reactionary trading changes, prioritising workload.
* Knowledge of competitors and what gold‑standard content looks like.
* Confident in analysing and reporting information and using analytics tools such as Adobe and Contentsquare.
* Experience using Content Management Systems and image systems, notably Contentful and Photoshop.
About Us
We are ambitious about the future of retail. Were disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We are transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.
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