New Customer Service coordinator role based in Bishops Cleeve, temporary to permanent. Monday to Friday - 37.50 hours per week. Office-based. Your new company Is one of the UK’s leading homebuilders, delivering high-quality mixed-tenure homes and sustainable communities across the country. They work closely with housing associations, local authorities and private partners to address the UK's housing needs, combing private and affordable homes within well-designed developments. Your new role Will be to liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with customer concerns via telephone and email, as well as appointing contractors to deal with any snagging or defects that arise within the companies' homes. What you'll need to succeed Experience working for a house builder, ideally within a customer-facing environment, or customer service experience within an office, that you can transfer to this role. You will be able to remain calm under pressure, demonstrating patience and be available to start immediately. This is a role that is based on-site, so please only apply if you are able to work in the office, five days per week. What you'll get in return A temporary to permanent role, for a leading homebuilder, paying £28,000 per annum. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4799043