An exciting opportunity has arisen for a passionate and motivated individual to work within our B2B technology company.
We are looking for a proactive individual with a genuine drive to progress within our ambitious B2B sales team. This role focuses on owning the post-sale customer journey, acting as the vital bridge between our wider field-based sales team, and our customer portfolio. The role identifies cross selling opportunities for our multi-product base by building relationships through regular account contact.
If this sounds like you we would like to hear from you.
Salary: £27,750 per annum.
Benefits (includes 25 Days Annual Leave plus Bank Holidays, Employee Assistance Programme, Company Pension, Modern Collaborative Work Environment and Professional Development and Growth Opportunities, Free Onsite Parking)
Location: On Site, Manchester, (M17)
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 40 Hours per Week, Flexible Start and Finish Times with core hours of 8.00am to 4.30pm.
Job Overview
Account Nurturing
Work with the support team and wider business to support the customer journey.
Manage a consistent contact schedule to reduce customer pain points.
Contractual Compliance
Monitor contract terms and renewal windows.
Ensure all contractual obligations are scheduled and completed.
Sales Efficiency & Order Processing
Utilise Navision to manage the processing of incoming orders from existing accounts.
Ensure clients receive a seamless response to administrative workflows.
CRM Data Management
Use Salesforce to track and manage new leads, providing insights to the wider team.
Data cleansing and ensuring that both account and prospect information is accurate, up-to-date, and actionable for both sales and marketing teams.
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