Grade UE05: £29,588 to £33,951 per annum.
CAHSS / Business School
Full-time: 35 hours per week
Open-ended (permanent)
The Opportunity
We are looking for a Senior Teaching Administrator to deliver high quality, professional on-programme administrative support for a number of Undergraduate (UG) and Postgraduate Taught (PGT) programmes and courses. To work collaboratively with the Teaching Administration Manager, Team Lead and the other Senior and Teaching Administrators to ensure consistency in the service provided to students and broader Student Experience priorities. To be a key point of contact for PGT Programme Directors and UG Cohort Leads, Course Organisers and to work in partnership with Student Advisors.
This post is full-time (35 hours per week); Hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working is available for this post in line with the business needs of Teaching Operations; There may be certain periods where full time on campus working is required – for example welcome week. We are open to requests for flexible working patterns.
Your skills and attributes for success
* Professional approach, with high-level customer service standards, excellent interpersonal and communication skills, aligned with a friendly, helpful manner, and proven ability to work effectively in a team. Resilience and enthusiasm to sustain a high level of performance when working to deadlines, whilst maintaining excellent attention to detail.
* Good negotiating and influencing skills, demonstrating tact and diplomacy.
* A strongly developed sense of service delivery and student focused approach.
* Good time management skills, with the proven ability to prioritise and organise workload effectively to ensure required deadlines are met.
* Experience of both working/responding independently and as part of a team.
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