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Lifecycle services account manager

St Neots
-
Account manager
Posted: 9 October
Offer description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen.

This Position reports to: UK Lifecycle Automation Sales Lead

In this role you will drive growth and expand ABB's market presence by executing the lifecycle services sales strategy across assigned UK accounts. As a key player in the automation space, you'll deliver impactful service sales initiatives that grow revenue, margin, and market share-while strengthening customer relationships and ABB's installed base.


Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.


What's in it for you?

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.


Your Role and Responsibilities

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

* Lead direct sales of ABB automation control systems to our existing installed base, with a focus on high-impact lifecycle service solutions.
* Implement and execute tailored sales strategies across the Chemical, Pharmaceutical, and Food & Beverage sectors, ensuring strong, strategic engagement with key accounts.
* Build and nurture long-term customer partnerships-understanding their needs, resolving issues, and delivering value-added solutions that support their goals.
* Identify and develop new opportunities through lead generation, risk analysis, and compelling, timely proposal submissions aligned with ABB's strategic service objectives.
* Achieve service sales targets with a structured, data-driven approach, using PAEN tools and methodologies to track progress and results.
* Translate ABB's offerings clearly and confidently, including delivery timelines, commercial terms, and technical capabilities.
* Drive growth in service sales pursuits by promoting cross-team collaboration and technical understanding within the designated markets.
* Continuously monitor performance and proactively implement corrective actions to ensure targets are met and exceeded.
* Actively contribute to the negotiation of key contracts, ensuring alignment with customer needs and ABB's commercial strategy.


Qualifications for the Role

* Proven experience in automation sales, particularly with ABB control systems (e.g., ADVANT/INFI90, 800xA), including modernization and lifecycle service offerings.
* Strong understanding of process industry sectors, particularly Chemical, Pharmaceutical, and Food & Beverage, with the ability to implement and execute segment-specific sales strategies.
* Demonstrated ability to manage and grow long-term customer relationships, resolve issues, and align solutions to customer needs.
* Track record of achieving sales targets, including lead generation, opportunity development, risk management, and proposal submission.
* Familiarity with ABB's tools, guidelines, and policies, and commitment to upholding ABB's core values, safety, compliance, and ethical standards.
* Strong communication and negotiation skills, with experience participating in and leading contract negotiations.
* Ability to collaborate cross-functionally, including with technical, service, and sales teams, and to share knowledge across teams and geographies.
* Understanding of HSE (Health, Safety, and Environment) principles and ability to apply them in daily operations and customer interactions.


Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

* Competitive salary
* 25 days annual leave plus bank holidays
* Competitive contributory pension scheme
* Life assurance
* Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
* Internal mobility opportunities, mentorships & access to projects globally
* Employee Assistance Programme
* Generous employee referral scheme
* Company car or cash for car allowance
* Private medical cover
* Generous bonus scheme


We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

ABB is an Equal Opportunities Employer.

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