Our client is a fast-growing, dynamic, and interesting business offering fantastic product choice, great brands and sensational service. Customer led, professional, friendly, and innovative, our client is going from strength to strength with ambitious plans to continue their growth path. Job Description: Contact with B2B customers, working from a call list to keep in touch with customers, ensuring they have received company catalogue, discussing promotions, new products and dealing with customer account queries Customer Service, including Navera website orders for B2C Customers managing email queries Maintaining customer database and email contacts Assisting customers with online ordering through our website Prospecting to B2B customers that have opened an account however have yet to place an order. Ensuring that all new customers have all information and literature they require Dealing with daily queries from customers via phone and email Customer focused projects as and when required It would be good to see candidates with: Telesales, upselling, cross-selling, customer service, internal sales, sales support or similar experience is essential Confident telephone manner Excel skills Presentation of work Hands on Self-motivated Team player Hours: Monday – Friday, 8:30am – 5:00pm Salary: £25,000 - £26,000 Per Annum Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region