Project Coordinator / PMO Analyst (MSP / Professional Services) Location: Leeds / Halifax, West Yorkshire (Hybrid – ideally 2 days per week on-site) Salary: £40,000 – £55,000 (DOE) benefits Type: Permanent A growing Managed Service Provider (MSP) is looking to hire a Project Coordinator / PMO Analyst to sit at the heart of their Professional Services function. This is a key hire to support a busy project environment, helping to keep delivery running smoothly across multiple customer engagements. This role is ideal for someone who thrives in a fast-paced MSP/consultancy setting, enjoys variety, and wants to develop into a longer-term career path across Project Management, PMO, or Business Analysis. The Role You’ll act as the link between Project Managers, Presales, Technical Consultants/Architects and customers, helping to coordinate projects, manage tickets and requests, and bring structure to the end-to-end delivery process. Typical responsibilities include: Supporting multiple customer projects simultaneously in a client-facing environment Coordinating resources, scheduling workshops/calls, and managing actions and follow-ups Owning internal tickets and requests to help remove bottlenecks and speed up delivery Supporting tenders/proposals by gathering information and coordinating inputs from internal teams Assisting with project governance: reporting, process improvement, documentation, and tracking Professional services support tasks such as booking travel, managing expenses, and organising workshops/events Working closely with PMs and delivery teams to ensure smooth handovers and communication What We’re Looking For This role suits someone who is more than just admin support — you’ll be proactive, organised, and confident communicating with internal teams and customers. Key experience: Previous experience in a Project Coordinator / PMO / Project Support role (ideally within an MSP, consultancy, or IT services environment) Comfortable juggling multiple priorities and working in a fast-moving delivery team Strong communication skills and confidence joining customer calls Able to ask the right questions, gather requirements, and think beyond what’s immediately in front of you Highly organised with strong attention to detail and follow-through Nice to have: Exposure to IT infrastructure / cloud projects (Azure, Modern Workplace, Networks, etc.) Experience supporting tender/proposal processes An interest in progressing into Project Management or Business Analysis Why Apply? A central role in a growing MSP where you’ll have visibility across projects and customers Clear progression opportunities as the delivery function scales A varied role combining coordination, governance, stakeholder management and process improvement Hybrid working with flexibility for the right person Project Coordinator / PMO Analyst (MSP / Professional Services) Location: Leeds / Halifax, West Yorkshire (Hybrid – ideally 2 days per week on-site) Salary: £40,000 – £55,000 (DOE) benefits Type: Permanent