Company Description For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun. Job Description As a Valet Parking Attendant, you will set the stage for the guest experience with your welcoming smile and service. · Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services or directions to public parking. · Assisting in regulating the movement and flow of vehicles to avoid traffic congestion inclusive of parking and retrieving vehicles. · Maintains strict controls and inventory of vehicles and keys including registering in O-Valet and completing 360 walk documenting vehicle condition. · Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or Guest Services Leader in a timely manner · Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty. · When requested or anticipated, provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives, and tourist attractions. · Strict adherence to Fairmont Service Standard Expectations as it relates to Valet Parking Qualifications · G Class Ontario Driver’s License (or equivalent) with no infractions is a requirement. · Ability to operate all types of vehicles (Manual & Automatic) is a requirement. · Must be available for weekend shifts (Saturday AND Sunday) as well as one other evening during the week. · A service focused personality with good command of the English language. Additional Information Visa Requirements: Must provide proof of eligibility to work in Canada. Job Perks & Benefits: · Complimentary meal in our staff cafeteria each shift · Exclusive discounts at Accor branded properties worldwide with our colleague benefit card · Complimentary dry-cleaning services for your work attire · Learning programs tailored to hone your skills and talents · Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee · Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless · Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)