Our St Albans based client is looking for a Customer Service/Helpdesk Coordinator to join their growing team who specialise in maintenance. Your role is to manage incoming reactive maintenance calls on various contracts raising, allocating, reviewing, reworking and signing off. You will liaise with engineers and subcontractors throughout the day. Handle incoming calls and make outgoing where required. Manage daily emails responding to enquiries. Provide a friendly and professional point of contact. Completing administration tasks. The ideal candidate will have scheduled engineers, knowledge of maintenance issues would be an advantage and have exceptional customer service skills and attention to detail. In addition you will have excellent IT ability and have experience of using a CRM system. In return the company offer a salary of £28000pa and a fun team based environment. Apply now to avoid disappointment...