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Branch manager - vehicle rental office

High Wycombe
MCVR Car & Van Rental
Branch manager
€35,000 a year
Posted: 13h ago
Offer description

MCVR is a fast-growing, independent vehicle rental company providingcars, vans, minibuses and camper vansto retail and business customers across the UK. Built on strong relationships, great service and a modern fleet, we’re expanding quickly and looking for an ambitiousBranch Managerto take ownership of one of our rental locations.

This is not a corporate desk job. We’re looking for someone who enjoys beinghands‑on, leading from the front and running the branch like their own business.

You’ll be responsible for everything fromcustomer experience and vehicle utilisation to deliveries, collections, team leadership and local business development.

Ideal for experienced rental professionals from Enterprise, Europcar, Hertz or similar who want more autonomy in a growing independent business.


Branch Manager – Car & Van Rental

We’re looking for someone who wants torun a vehicle rental branch like their own business.

As Branch Manager, you’ll take responsibility for theday‑to‑day running and performance of the branch, ensuring vehicles are on rent, customers are happy and operations run smoothly.

This is ahands‑on operational rolewhere you’ll be involved in everything from managing bookings and customers todriving vehicles for deliveries, collections and vehicle movements.

You’ll work closely with senior leadership while having the autonomy tomake decisions locally and drive the branch forward.


Key Responsibilities


Branch Operations

* Oversee thedaily running of the rental office and vehicle yard
* Manage bookings, vehicle availability and fleet utilisation
* Ensure vehicles are clean, inspected and prepared for hire
* Maintain excellent customer service standards
* Handle customer queries, walk‑ins and escalations professionally


Vehicle Deliveries & Collections

* Carry outvehicle deliveries and collections to customers
* Move vehicles between branches or suppliers when required
* Conduct vehicle handovers and condition inspections
* Ensure vehicles are returned, checked and prepared for the next hire

This role requires someone comfortable spending timeon the road as well as in the office.


Team Leadership

* Lead and support branch staff
* Create aprofessional, motivated working environment
* Organise daily tasks and responsibilities
* Train new staff and maintain operational standards


Growing the Business

* Build relationships withlocal businesses, garages and account customers
* Identify opportunities to increase bookings and vehicle utilisation
* Represent and grow theMCVR brand locally
* Ensure vehicles are working hard and generating revenue


Fleet & Compliance

* Monitorvehicle condition, damage and servicing schedules
* Ensure vehicles remain roadworthy and compliant
* Coordinate repairs, inspections and vehicle movements
* Manage damage reports, PCNs and vehicle records


What We’re Looking For

* Experience invehicle rental, automotive, fleet or operational roles
* Someone who enjoys staking ownership and getting stuck in
* Strong organisational and customer service skills
* A confident leader who can manage both staff and customers
* Commercial awareness and a focus on keeping vehicles on rent
* Full UK driving licence

Experience inEnterprise, Europcar, Hertz or similar rental businesseswould be highly beneficial.


Why Join MCVR?

MCVR is not a corporate rental company — we’re agrowing, entrepreneurial businesswhere the right people can have real impact.

You’ll be joining a team that valueshard work, common sense and great service, with the opportunity to grow alongside the company as we continue expanding across the UK.

* Real responsibility and autonomy within the branch
* Opportunity to grow as the business expands
* Supportive leadership team
* A chance to help shape the future of the branch


Final Note

This role suits someone who enjoysbeing proactive, solving problems and taking responsibility. If you prefer a highly structured corporate environment where every decision is made for you, this probably isn’t the right role.

However, if you likegetting stuck in, leading from the front and building something, you’ll fit right in at MCVR.

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