Job Description
Senior Housing Options Officer
* 3-month assignment with potential for extension
* Hybrid working – minimum two days a week in the office for face-to-face meetings and team support
* Enhanced DBS required
Key Responsibilities:
* Lead and manage a team of around seven Housing Options Officers within the Relief Team
* Provide specialist advice and guidance on complex homelessness and housing needs cases
* Support the team in making legally sound decisions under Part 7 of the Housing Act
* Drive initiatives to reduce the use of temporary accommodation
* Build and maintain strong working relationships with partner agencies to deliver multi-agency interventions
* Act as lead practitioner and service representative in multi-disciplinary settings
* Ensure compliance with statutory requirements and relevant housing legislation
* Deliver a customer-focused service with a strong emphasis on prevention and early intervention
Essential Requirements:
* Proven line management experience within Housing Options or Homelessness services
* Strong and up-to-date knowledge of Part 7 of the Housing Act
* Significant experience in providing advice on complex and contentious housing matters
* Demonstrable ability to work in a multi-agency environment
* Excellent communication, organisational and decision-making skills
* Ability to manage competing priorities and work effectively under pressure
* Educated to degree level or equivalent, ideally with CIH Level 4 (or equivalent qualification or working towards it)
Additional Information:
* Must be able to travel for meetings and partnership work as required
* Hybrid working arrangement with regular office presence essential for team leadership and customer engagement