Administrator/Receptionist
NHS AfC: Band 2
Main area AdministratorGrade NHS AfC: Band 2Contract 6 months (Fixed Term)Hours
1. Part time
2. Job share
3. Flexible working
hours per week Job ref -ACC-7- Site Bayheath House CMHTTown ChesterfieldSalary per annum, pro rataClosing Today at :
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
A vacancy has arisen for an Administrator in the Chesterfield Community Mental Health Community Living Well Team in Chesterfield.
The job role will consist of carrying out standard administration responsibilities, supporting the people accessing our services and its clinicians.
You will be registering patients for the team using the electronic patient record, answering telephone calls, supporting reception with meeting and greeting patients, families and carers and members of the public, supporting letters being sent on IT systems, ordering stock, updating lists, taking messages and organising meetings.
Please note that if you are applying for this post on a secondment basis you must have the prior approval from your current line manager before submitting your application.
Main duties of the job
Full range of administrative duties for the team, including supporting letters being sent on IT systems, ordering stock, updating lists, taking messages and organising meetings. The use of a range of IT software packages in the process of this. See more detailed job description.
We aim to provide a high standard of care, supported by our Trust's values and best practice. We have a mutually supportive and caring atmosphere within the team and pride ourselves on being a good team to work for.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
4. Commitment to flexible working where this is possible
5. days annual leave/year plus bank holidays, increasing to days after 5 years & days after years’ service
6. Yearly appraisal and commitment to ongoing training
7. Generous NHS pension scheme
8. Good maternity, paternity and adoption benefits
9. Health service discounts and online benefits
10. Incremental pay progression
11. Free confidential employee assistance programme /7
12. Access to our LGBTI+ network, BAME Network and Christian Network
13. Health and wellbeing opportunities
14. Structured learning and development opportunities
Detailed job description and main responsibilities
PLEASE NOTE: To view the Job Description and Person Specification, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Provide administrative support to the Chesterfield CMHT, including a variety of administrative tasks.
Use of Microsoft IT Packages, Word, Excel. Access and disseminate information via email. Knowledge of Lorenzo and Systmone would be desirable.
Ensure the maintenance of accurate and efficient filing systems, including both paper and computerised systems ensuring strict confidentiality of client identifiable information.
Taking of notes and organisation meetings if requested by staff / Manager.
Undertake general clerical tasks, including photocopying, filing, processing of mail etc.
Undertake any other appropriate duties as may be delegated from time to time by Nominated Supervisor / Manager.
Person specification
Qualifications
Essential criteria
15. RSA Word Processing/Typing Grade II or equivalent Typing qualification / demonstrable experience.
16. GCSE English language – minimum grade C
Desirable criteria
17. ECDL or equivalent IT qualification / demonstrable experience.
Skills
Essential criteria
18. Good standard of spelling and grammatical accuracy.
19. Excellent written and verbal communication skills
20. Excellent Organisational Skills
21. Ability to work as part of a team
22. Ability to prioritise and work to the required standards within defined time limits
23. Ability to work on own initiative with minimum supervision
Desirable criteria
24. Ability to audio type
Knowledge
Essential criteria
25. Experience of using Microsoft computer packages
26. Previous Clerical / Administration experience
27. Experience of dealing with telephone enquiries
28. Willingness to undertake a wide range of administrative duties
29. Knowledge & skills related to individuals with a learning disability (desirable)
Further details / informal visits contact
NameTeresa AllenJob titleService ManagerEmail number0 2Additional information
Lisa Rowbottom Service Manager 0 2
If you have problems applying, contact
Address Recruitment Team
Telephone option 1, option 1 (please note, my normal working days are Mon-Thu)