Overview
Join our Ipswich Claims team as a Claims Adjuster. You'll be the first point of contact for policyholders, drivers, and third parties, helping them through their repair journey, settling total losses, and validating policies. This is your chance to make a real difference in people's lives while growing your skills in a supportive and collaborative environment. This is a part time role wit a 12 month fixed term contract. How you'll make an impact Provide exceptional customer experience throughout the repair or total loss journey. Ability to work alongside different Gallagher Bassett departments, enhancing technical knowledge. Validation and acknowledgement of new claims. Respond to all written and phone enquiries clearly, courteously and promptly. Develop relationships with clients by providing a friendly, efficient service Assist in general office administration ( post, printing, order supplies, maintaining equipment) to ensure smooth running of office. About You Can effectively communicate with others, both written and spoken. Ability to build strong, effective relationships with clients/carriers/brokers through active listening and close adherence to their priorities. Demonstrates the ability to communicate in a complete, concise and logical manner. Ability to update claims system. Displays enthusiasm and commitment, willing to own problems and take responsibility for own actions. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…