Job Description
Resident Experience Team Member (Nights) at Found
Full Time position: 37 hours a week on average
4/5 days a week - Monday-Sunday
Shift time: 9pm-6:45am
Based at Crown Point (Victoria Riverside): 5-10 min walk from Victoria Station
Found are the exclusive in-house operator of market leading UK developer FEC. We are striving to be the no.1 experience led, brand-centric 360 lifestyle operator in the UK.
We are obsessed with experience led living, and we view every touch point with our customers as an experience to maximise and as an opportunity to add value. From greeting our residential customers at the door at the end of every day, to supporting our commercial clients in their own growth, to onboarding and viewing - we sweat the small stuff, ensuring our buildings, homes, neighbourhoods and green spaces come to life.
What's the role?
We are looking for standout team members who have a true passion for delivering exceptional customer service and creating unforgettable living experiences for our residents. The perfect candidate thrives under pressure, fostering a positive and welcoming community atmosphere. They will be there for our residents, handling any communication and supporting with our community events.
1. Tackle resident issues head-on and turn frowns upside down with stellar solutio...