Overview
Job role: Dental Receptionist
Practice: Alpha Dental Care Bridge Street
Location: 4a Bridge Street, Morpeth, NE61 1NB
Position: Saturday Only 08:50 - 16:50
Salary: £12.71 p.h.
A Dental Receptionist is the first point of contact for patients, playing a key role in creating a welcoming and professional environment. They are responsible for greeting patients, managing appointment bookings, handling phone and email enquiries, and maintaining accurate patient records. The role also involves processing payments, coordinating with the dental team, and ensuring the smooth day-to-day running of the reception area. Strong communication, organisational skills, and a friendly, approachable manner are essential for delivering excellent patient care and supporting an efficient practice.
Responsibilities
* Greet and welcome patients in a professional manner.
* Manage appointment bookings and cancellations.
* Handle phone and email enquiries promptly and accurately.
* Maintain accurate patient records and data entry.
* Process payments and liaise with the dental team to support daily operations.
* Contribute to the smooth day-to-day running of the reception area.
Qualifications
* Receptionist experience, ideally within a clinical setting.
* Maths/English GCSE or equivalent.
* Strong customer and patient care orientation.
Benefits
* 21 days annual leave (plus 8 bank holidays)
* Additional leave for long service
* Workplace pension with NEST
* Access to store discounts on our easy-to-use App
* Refer a friend scheme which could see you earning up to £7,500
About Riverdale Healthcare
Riverdale Healthcare is a dynamic and expanding dental group with practices situated throughout England. Our services encompass a variety of NHS, private, and specialised dental treatments, all delivered with a focus on enhancing patient experience and care. Our team of friendly and highly-trained professionals is committed to providing the highest standard of dental care.
At Riverdale, we care about people and always strive to do the right thing. We act with integrity, ensuring that every patient receives honest and transparent care. We commit to being the best we can be, embracing diversity, innovation, and continuous improvement. As a team, we support each other to create a unique and inclusive environment for both our patients and staff.
Reasonable Adjustments
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.
If you’re ready to apply, just hit the apply button and send your application to our Recruitment Team!
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