Ocean Housing has an exciting new opportunity for a full time Supervisor within their Property Services Energy Improvement function. This is an excellent opportunity to join an organisation that nurtures and supports personal growth. Under the overall management and guidance of the Property Services Manager will have day to day responsibility for delivery and coordination of a high quality, efficient value for money customer focused service ensuring projects achieve the required quality and targets. Key essential responsibilities include: Provide effective and efficient line management of operational staff who undertake servicing, repairs and renewals Ensure all works being undertaken meet the standards of Ocean Housing Property Services in relation to delivery timescale and quality Be the first point of contact where problems or issues arise and take responsibility to resolve them with operational staff Carry out inspections to determine work requirements and are raised and progressed in line with policies, procedures, specifications and time targets Coordinate sub-contractors and in-house trades to help deliver energy improvements to Ocean’s existing stock. Document energy retrofit works on site as required and report back to Energy Efficiency Lead Monitor quality of energy retrofit installations in line with current standards and complete relevant documents for Energy Efficiency Lead Produce EPC’s on existing properties as the business requires You will exude a positive and welcoming persona and have good interpersonal and communication skills along with be able to work under pressure, meet deadlines and remain calm. You will ensure Team members value equality, diversity and inclusion and takes appropriate action when there is evidence of discrimination or inequality. As a Supervisor you will be required to form part of the out of hour’s rota to provide supervisory support to those multi trade staff on call. The post will be subject to a satisfactory Basic check via the Disclosure and Barring Service. For more information regarding to specific responsibilities and knowledge and experience please refer to the Job Description and Person Specification. Benefits 27 days holiday (plus Banks) Professional Membership cost Company Sick Pay Scheme Workplace Pension including Death in Service Benefit Home Office Work Payment Medicash - Health Cash Plan (includes Dental and Optical) Cycle to Work Scheme Rewards and Recognition Scheme On site Parking Employee Assistance Programme Family Friendly Policies Ocean offers a dynamic work environment offering hybrid working. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task. There will be a need for employees to travel to St Austell and work from the head office for meetings, training and general day to day team requirements. Closing Date: Monday 26th May 2025 at Midnight We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. The Company Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme. At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in. Mission Statement “To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.” At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job. Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task. Benefits Family friendly Committed to Training and Developing our Employees Cycle to Work Values Honest, Enthusiastic and Always Positive Passionate about Customer Service Quality and Value in all we do Innovative, Ambitious and Brave for the future of our Business, Customers and Communities Gallery Previous Next 2022 Award Winner Best Place to Work at Cornwall Business Awards 2022 Sponsored by the Skills Hub “This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued – Well Done!” Documents