Job Summary
We are looking for enthusiastic, self-motivated, well-organised and hard-working individuals to provide full reception and administration support for our practice. Excellent verbal and written skills are an essential requirement, as well as computer literacy, a professional telephone manner and a flexible approach to work. Knowledge of a GP clinical system, especially EMIS, is advantageous although training will be given.
Main duties
* Reception duties
* Secretarial duties
* Attending to the reception desk
* Receiving patients
* Making appointments
* Answering the telephone
* Dealing with the daily post
* Dealing with practice tasks and contacting patients as required
* Receiving samples from patients
* Filing
* Receiving visitors into the surgery
* Photocopying medical records for third parties
* Registering patients
* Scanning hospital and patient letters into patient notes
* Ensure all practice protocols are understood and adhered to
* Assist with and minimise potential issues that may lead to complaints
About Us
We are a 12 GP practice, with a patient list of almost 10,000, and growing. Team wellbeing is at the heart of everything we do, and we\'ve built a workplace that is open, inclusive, and genuinely supportive. If you\'re looking for a role where your ideas count and your wellbeing matters, this could be the perfect fit. Our reception team play a pivotal role in the practice, providing skills and expertise valued by the team and wider community. We are currently looking for a new, enthusiastic receptionist to join our team. One of the underpinning values of the practice is training and development. Staff are encouraged to progress with training and skills to benefit their personal development and that of the practice.
Details
Date posted: 25 February 2026
Pay scheme: Other
Salary: £24,570 a year
Contract: Permanent
Working pattern: Full-time
Reference number: A2445-26-0001
Job locations: 5 Harriet Street, Walkden, Manchester, M28 3DR
Job Description
Job responsibilities
* To provide a professional and effective reception service to our practice population to ensure complete satisfaction with patients practice experience
Person Specification
Experience — Essential
* Previous experience of medical reception
Qualifications — Essential
* Previous experience of dealing with public/patients both face to face and over telephone
* Experience of telephone operation
* Experience of working in a medical reception
Desirable
* Experience of using a computer
* Experience of using office equipment
* Accurate filing skills
* Able to work both independently and as part of an integrated multi-skilled team
* Able to work in highly pressured environment
* Able to communicate verbally effectively and efficiently
* To be a careful listener, diplomatic and tactful
* Able to build effective working relationships and communicate effectively with all staff including Nurses and Partners
Disclosure and safeguarding
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
The Gill Medical Centre, 5 Harriet Street, Walkden, Manchester, M28 3DR
Employer's website: https://www.thegillmedicalcentre.co.uk/
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