Job Title: Territory Manager - Cardiac
Job Location: South West
Healthcare 21 is a sales, marketing, and technical services company. Our purpose is to deliver products and solutions to assist healthcare providers achieve optimum clinical outcomes. We are a high‑growth company that aims to be the partner of choice for our global healthcare suppliers, deliver on our promises to our customers across hospitals and the wider community, and promote ownership within our employees to be the best at everything they do.
We are a values‑based company that recognises and rewards employees who embrace our values of passion, innovation, transparency, and simplicity. We are respectful of others and do not accept discrimination in any form. We believe that our differences are essential in forming effective and creative teams, and it is this diversity that makes our sustainable business stronger.
The long‑term success of our sustainable business is based on teamwork, integrity, and the ability of our people to take ownership of their role. We provide an exciting, innovative environment that is respectful, fulfilling and rewarding.
Job snapshot
The Territory Manager’s purpose in this role is to increase Cardiac & Cardiology sales volume and revenue through medical device product sales year on year while maintaining strong customer relations and increasing market share. The role involves building a network of KOLs/advocates in the Cardiac & Cardiology fields, fostering strong relationships to grow market share in the UK, and proactively seeking opportunities for other Healthcare 21 UK businesses within the territory.
Key Responsibilities & Competencies
* Achievement of company sales, profit margins and product targets for their area.
* Comprehensive knowledge of Cardiac & Cardiology products and procedures, including product range, technical specifications, prices, features, benefits, clinical applications, and sales strategies.
* Complete QBR objectives as agreed with the Business Manager.
* Presentation of Cardiac & Cardiology products and services to clinicians, theatre managers, and nursing staff.
* Education of customers and team members in the practical features, benefits, handling of product, new technologies, and the techniques employed in using the equipment.
* Making territory plans to achieve targets in both sales and promotional activities.
* Maintaining and reporting daily sales activity reports, account records, expenses and other administration as required by the company and your manager.
* Maintaining a business plan to maximise territory sales opportunities.
* Reviewing territory performance with your manager on a regular basis and writing any required monthly reports.
* Scanning for and reporting on competitors’ activity in the territory.
* Promoting and supporting nurse study days, exhibitions, and workshops on the territory.
* Maintaining and developing necessary skills and product knowledge through ongoing self‑development and company‑sponsored training.
* Excellent professional appearance and presentation, ensuring appropriate attire (business suit, scrubs, etc.) is worn.
* Communicating regularly with the Business Manager and attending planned conference calls and monthly sales meetings.
* Assisting with all marketing, research and product launches for Cardiac & Cardiology when necessary.
* Understanding financial operations, purchasing and funding practices of each client group, i.e., the NHS.
* Influencing, developing and negotiating with financial representatives (directors, procurement and business unit managers, other stakeholders) to close sales effectively and within profit margins/targets.
* Effective use of up‑to‑date product literature and presentations to relevant stakeholders.
* Utilising and demonstrating all relevant computer applications, communication tools and sales and HR administrative functions (e.g., PowerBI, SAP Concur, HR Locker).
Key Requirements
* Full driver’s licence.
* Strong sales history in medical device sales, preferably devices used in Cardiac & Cardiology.
* Sales and territory analysis, budget management, presentation skills.
* Highly developed interpersonal, networking and influencing skills.
* Excellent written, communication, organisational and interpersonal skills.
* Establish and maintain good working relationships.
* Ability to meet frequently with customers and other decision makers, and to travel frequently throughout the assigned territory.
* Flexibility and enthusiastic mindset.
* Create positive impact and convey confidence and credibility to others.
* Cope effectively with pressure and setbacks and maintain commitment in spite of opposition.
* Work effectively and cooperatively with others.
* Good working knowledge of Microsoft Office.
* Possess a high degree of motivation.
* Make decisions and take responsibility.
* Produce results, prioritise objectives and schedule work to make best use of time and resources.
* Solicit orders from present and prospective customers for the assigned products.
Benefits of Working at Healthcare 21
* Lunch allowance.
* Company vehicle.
* HC21 training academy.
* Savings & cycle schemes.
* Remote/flexible working.
* Salary and bonus structures.
* Sustainable business strategy.
* Employee assistance programme.
* Pension, life assurance & income protection.
* Long service awards & employee of the month.
* Employee events and initiatives throughout the year.
* Enhanced sick pay scheme that increases with service.
* Enhanced annual and life leave that increases with service.
Healthcare 21 is proud to be an equal‑opportunity employer. We are committed to a collaborative, inclusive environment where everyone feels valued, connected and empowered to reach their potential. We also recognise that the confidence gap can sometimes hinder meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
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