Job Description
Role Senior Account Manager
Based Home/Hybrid
The Business
Our client is a high-growth technology company. The provide a SaaS based service to the fleet industry that improves businesses and private motorists fuel efficiency and safety.
Their technology has been proven to reduce fuel use and emissions rates by 10-20%, and at-fault accidents and wear and tear by 40-50%. It connects to your vehicles on-board computer and uses all the live data it produces to analyse how efficiently you are driving. Its similar to how performance is analysed in Formula 1. Beyond the vehicle, our proprietary gamification platform engages users via our app, giving our driver community the opportunity to engage in their performance and to win weekly cash prizes and rewards for achieving Elite Driver standard.
About the role
Account Managers are responsible for maintaining long term, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, generate new business from existing clients and actively seek further opportunities.
Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience.
Key duties and responsibilities
Implement, manage and develop positive working relationships with multiple custom...