Sales Co-ordinator | Worcester | Up to £32,000 & Real Career Progression Kick-start your career with a fast-growing, high-energy team! Are you passionate about delivering exceptional customer service, building strong relationships, and getting stuck into a role where every day brings something new? If youre ambitious, driven, and ready to grow, this Sales Co-ordinator position with our client in Worcester could be the perfect launchpad for your career. Our client operates in a fast-paced environment where problem-solving, customer focus, and technical curiosity are key. If that sounds like your kind of challenge—keep reading. Key Responsibilities of the Sales Co-ordinator: Youll be the engine behind the sales and customer operations, supporting everything from order processing to product guidance. Youll develop deep technical knowledge of their product range, becoming a trusted expert for customers and internal teams. Sales & Business Development Guide customers towards the right products and solutions Take accurate, professional sales orders Spot opportunities to upsell promotional items Help eliminate order errors and returns Customer Service Excellence Be a friendly, professional point of contact via phone, email and in person Keep customers updated on delivery times and schedules Resolve complaints quickly and positively Build strong relationships that drive repeat business Operational & Admin Support Keep customer records accurate and up to date Enter and process orders daily Handle documentation and internal admin Ensure on-time despatch of all orders Follow up with customers post-delivery to ensure satisfaction Support marketing activity and events, including exhibitions Qualifications & Skills Ideally a degree in IT, STEM or another technical discipline (or strong technical aptitude) Comfortable learning and communicating technical product information Previous customer-facing experience (retail, hospitality, service etc.) Strong relationship-building skills Confident multitasker with solid organisational ability Good Excel/Word skills and strong numerical ability ERP/CRM experience is beneficial Export or logistics knowledge is a plus Working Conditions Competitive salary, £26,000 - £32,000 DOE Based in Worcester (95% office-based) Occasional travel during training or busy periods A full driving licence is required Ready to grow your career? If youre excited by the idea of joining a dynamic environment where you can develop technical expertise, build strong customer relationships, and make a real impact, wed love to hear from you. APPLY NOW for immediate consideration.