Role: Transaction Manager
Location: Poole
Job type: Permanent, full time
Do you want to work in a fast-moving, high-energy sales arena where your desire to succeed and work hard is recognised and rewarded?
We have a fantastic opportunity at our Volkswagen Passenger Car Showroom in Poole for a Transaction Manager to join our successful team.
As Transaction Manager, you will play a pivotal role within our largest dealership, developing, coaching, and leading a team to drive sales performance while ensuring a seamless customer journey.
Why Join Breeze?
As an energetic, focused and thriving independent motor group, we believe our people are what sets us apart and drives our company forward. If you want to be part of our journey, we provide an ever growing benefits list, that hopefully encompasses a benefit for everyone:
* A competitive remuneration package
* Contributed Company pension scheme
* A vibrant and professional working environment
* Industry renowned brand training
* Cycle to work scheme
* Free physio & chiropractic services
* Enhanced maternity and paternity leave
* Discount on parts and labour at any of our dealerships
* 50% off PURE gym membership
* 50% off campervan hire through Breeze Campers
* 30 days annual leave, including bank holidays
* Additional annual leave, given on length of service – uncapped!
Package:
* 45 hours
* Quarterly bonus
* Monthly commission structure
* Monday to Saturday (set day off in the week) + Sunday rota
* 5 day working week
Main Duties Include :
* Diary and Dealer web Management
* Achieve and strive to exceed all targets and sales objectives through a well-developed and motivated sales team.
* Ensure the sales team have full knowledge and understanding of product, promotional and marketing activities, and communicate visions and goals to staff by planning and preparing thoroughly for the daily sales meeting
* Maximising profitability and managing vehicle sales enquiries
* Monitor and drive CXM scores, assessing areas of improvement to hit brand and dealership targets
* Review vehicle deters, outstanding balances and refunds
* Maximise sales and profitability through satisfaction and retention of customers
* Monitor and control departmental administration and procedures, to determine operating efficiency and expenditure within budget.
* Monitor sales performance against current goals and targets, ensuring new and used stock levels are sufficient to meet projected sales
* Ensure robust and understood referral processes are in place and measured to ensure a smooth, quality transition into the finance and insurance transaction for the customer
* Ensure suitable and appropriate measures of finance and insurance processes and performance are in place
* Handle dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed
* Experience as a Transaction Manager or someone who has taken on leadership responsibilities would be considered
* Industry background and knowledge
* Proven track record of achieving targets and growth.
* Possess exceptional organisational skills.
* Passionate about people
* Ability to lead and be a part of a high performing team
* Positive demeanour with a can-do attitude
* You must be a driven individual, who can excel in a high energy, high-pressured environment
* Full UK driving licence
If you have the following attributes and want to be part of our team, Breeze Volkswagen is the place for you!
#J-18808-Ljbffr